Shipping & Returns
Shipping Policy
Shipping
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We ensure prompt and safe delivery of all DTH equipment, including set-top boxes and satellite dishes, to customers primarily in the Nandigama region and surrounding areas.
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Shipping timelines typically depend on the destination but aim to deliver within 3-7 business days.
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All shipped items are carefully packaged to prevent damage during transit.
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Customers will receive tracking information once their shipment is dispatched.
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Return & Exchange Policy
Returns & Exchanges
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We accept returns on unopened and unused equipment within 7 days of delivery.
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To initiate a return, please contact our customer support with your order details.
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Returned items must be in original packaging and in resalable condition.
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Refunds or exchanges will be processed after we receive and inspect the returned item.
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If the equipment is found defective or damaged during shipping, we will provide a full refund or replacement at no extra cost.
Customer Support
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For any issues with shipping or returns, our support team is ready to assist you promptly.
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Please reach out via the contact details provided on our website or social media pages.